Eventim Apollo concert travel guide

Hammersmith is the station. The District and Piccadilly line stop is inside the Broadway Shopping Centre, across the road, and the venue’s access guide says it is wheelchair accessible. The Hammersmith & City line station is separate and is also described as wheelchair accessible and close by. The venue’s events note calls the walk about two minutes.

Hammersmith bus station is in the same centre and is wheelchair accessible. Use TfL for the last tube and the last bus, because they do not finish together.

• Eventim Apollo access guide
• TfL Hammersmith

The tube and the bus leave from the Broadway centre over the road. Check the last Piccadilly, District and Hammersmith & City trains separately. They are different stations even though both are called Hammersmith.

The cloakroom takes small bags only, and capacity is limited. Do not plan the last tube around collecting a suitcase that the venue has already said it will not accept.

• Eventim Apollo security and bags

There is a ramp at the front, or two steps from the street. The foyer, stalls, box office, accessible toilets and the two access platforms are step-free. Each platform holds up to eight access customers plus companions. The circle has no lift: 30 steps to the circle foyer, then more to the seats. The venue’s example for row F is 52 steps in total.

Book access tickets with the venue, not only with a general on-sale. Email info@eventimapollo.com or call 020 8563 3800, option 2, weekdays 10:00 to 17:00. The team aims to reply within five working days. On the night, access customers are asked to use the ramp by the box office and to arrive about 10 minutes before doors for priority entry. Toilets at the rear of the stalls use a RADAR lock.

• Eventim Apollo access guide

The Apollo has no car park of its own. Its events note says it sits outside the congestion charge zone and that a black-cab rank is at the Broadway centre entrance, about two minutes away. The surrounding streets are mostly residential.

A step-free drop-off is the ramp at the box-office entrance. Agree the pickup with the driver before the show. The two Hammersmith stations are easy to confuse in a navigation pin.

• Eventim Apollo access guide

Only an A4 bag or a standard handbag is allowed. Backpacks, suitcases, travel cases, laptop bags and large totes are not. Nothing is allowed in rear-circle standing. The venue suggests Stasher or Bounce for anything larger, elsewhere in Hammersmith.

Everyone walks through a screening system. Food and drink stay outside. The cloakroom is for small bags and can be full. Tickets should be ready to scan.

• Eventim Apollo security

Hammersmith is the two-minute walk. A West End hotel is a tube ride on the Piccadilly, District or Hammersmith & City line, and only one of those lines may be the one still running when you leave.

On your CatchWorm event page, Venue & stays lets you explore nearby accommodation. Check late check-in and cancellation terms with the provider before booking.